Help Center

Frequently Asked Questions

Everything you need to know about SheetAI. Can't find the answer you're looking for? Contact our support team.

Getting Started

SheetAI is an AI-powered spreadsheet platform that helps you create, analyze, and manage spreadsheets effortlessly. It combines intelligent automation with a user-friendly interface, allowing anyone to work with data like a pro.

AI Creation Tool

Simply describe what you need in natural language. For example, 'Create a monthly budget tracker with income and expenses' or 'Build a project timeline with tasks and deadlines.' Our AI understands your intent and generates a complete, functional spreadsheet with appropriate columns, formulas, and formatting.

Data Analysis

Simply upload your spreadsheet or create one, then ask questions in natural language. For example: 'What's the average sales by region?', 'Show me trends over time', or 'Which products are underperforming?' The AI analyzes your data and provides insights, charts, and explanations.

Formula Helper

Describe what calculation you need in plain English. For example, 'Calculate the percentage change between columns A and B' or 'Find the highest value in each category.' The AI generates the exact formula with an explanation of how it works.

Spreadsheet Editor

Our spreadsheet editor includes cell formatting (fonts, colors, borders), number formatting, conditional formatting, merging cells, freezing rows/columns, sorting, filtering, find & replace, and keyboard shortcuts similar to Excel and Google Sheets™.

File Management

SheetAI automatically saves your work to your account (when signed in). You can view all your files in the Files page, rename them, organize by date, and search by name. Your files sync across all devices.

Security & Privacy

SheetAI uses industry-standard security measures including TLS 1.3 encryption for data in transit, AES-256 encryption for data at rest, and secure cloud infrastructure. We follow strict data protection practices and regularly update our security protocols to protect your information.

Billing & Subscription

Yes, you can cancel your subscription at any time from your account settings. You'll continue to have access to Pro features until the end of your current billing period. No cancellation fees or penalties.

Technical Support

You can reach our support team through the contact form, email us at support@sheetai.co, or check our comprehensive FAQ. Pro users get priority support with faster response times. We're here to help you succeed with SheetAI.

Advanced Features

Visit the Templates page to browse our library of 15+ professionally designed templates. Each template includes a preview showing the structure and formulas. Click 'Use Template' to instantly open it in the editor where you can customize it with your own data. Templates are organized by category: Business, Finance, Personal, and Education.